Payment and Security
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PAMENT AND SECURITY ensures that every transaction you conduct with us is in a safe and secure environment .We value the trust you place in us . Please read this document on payments and How we ensure security.

What are the payment options which Lekiaan provides?

At Lekiaan you can shop with any of the following options on our website:

  1. Visa, Mastercard, Maestro American Express Credits Cards.
  2. Debit card for more than xx banks
  3. Credit card EMIs at xx% interest for Citibank and HDFC credit cards as per RBI mandate which will be chargeable to the customer.
  4. We currently support Net banking for 32 banks including all major banks like ICICI, Citibank, SBI, Axis etc.
  5. Interest free EMI loan from Bajaj Finance Limited

We do not offer cash or card on delivery options for pre-orders. Pre-orders require a pre-payment to book the product and confirm the order in advance. So even if one of the products in your order is a pre-order, you will not see the payment on delivery options while placing the order.

To avail payment on delivery on the normal orders, pre-orders, need to be separated out as a separate order.

  • Do you offer Payment on Delivery options (Cash/ Card)
  • We do not offer Cash/Card on Delivery as all our products are made to order, so payment will have to be made before the product manufacturing is started.

How do I buy an Lekiaan product on EMI?

We offer credit card EMIs at 12% interest on Citibank and HDFC credit cards as per RBI mandate which will be chargeable to the customer.

You will be required to pay the amount of your order in a specified number of installments through your credit card. Lekiaan offers two schemes (3 and 6 months) with Citibank and HDFC Credit cards.

Once you’ve added the desired items into your cart, proceed to checkout as usual. When prompted to choose a “Payment Option”, select ‘EMI’. Choose the card and the plan (3 or 6 months) of your choice and enter your credit card details. Once the payment is authorized, your order will be processed and shipped. You will need to pay the total amount, in selected number of installments, as per your credit card billing cycles.

What should I keep handy for my online transaction?

1. For Credit Cards keep your card which has details of the card holder name, number, CVV and expiry date. Apart from this you also need to have you 3D secure password / OAC.

2. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or PIN handy as well.

3. For Net banking you have to keep your account number as well as your IPIN handy.

Is it safe to use my credit card, debit card or net banking?

Absolutely, Shopping with Lekiaan is completely safe. Transaction with Lekiaan are via the payment gateway Pay U, which is VeriSign Secured as well as PCI complaint. The VeriSign seal is the most trusted security mark on the Internet. PCI stands for Payment Card Industry and Pay U is complaint compliant with global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information encrypted as it travels over the internet making it well and truly safe.

Does store my card or account information? does not collect or store your account information at all. Your transaction is authorized at multiple points, first by Pay U and subsequently by Visa/Mastered/American Express/Banks directly without any information passing through us. However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.

Will I be asked to share card information, account information or passwords over phone or email?

The Lekiaan team will never request you to share any of your payment derails over email or over phone.

What other things should I keep in mind during an online transaction?

1. During the payment process using net banking you may be redirected to our bank website. Once your transaction is completed you will be brought back to Lekiaan website with your order details which you can keep a copy of.

2. Never press browser back button when the transaction is still currently being done.

How will transaction on Lekiaan appear on my Credit Card /Bank Statements?

All transactions on will be under the “” on your Credit Card/Bank Statement.

What should I do if a transaction fails?

Transactions could fail due to multiple reasons. Please check for the following:

1. Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)

2. Your Internet connection is not disrupted in the process.

If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all question and further clarifications regarding the above statement to

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